JetBlue Emotional Support Animal Policies

The Air Carrier Access Act (ACAA) is a federal law that, among other things,  gives people the right to fly with their ESA. If you plan to travel with your ESA via commercial airlines, you should be aware that there are specific guidelines that must be followed to access the privileges given ESAs under the ACAA. For example, you will need a Dr. prescribed ESA letter

You should also be aware that most airlines have specific ESA policies that might affect your travel plans. Before you buy a ticket for a flight that you intend to take with your ESA, review the airline’s policies for potential limitations and restrictions that may interfere with your plans. 

JetBlue ESA Policies

If you are traveling with an emotional support animal on JetBlue, you will be expected to comply with their policies, including:

JetBlue only accepts dogs, cats and miniature horses as ESAs.

  • There is a limit of 1 ESA per person per flight.
  • Required documentation — that must be provided at least 48 hours in advance — includes: medical/mental health professional form, veterinary health form, and confirmation of animal behavior form.
  • Documentation must be with the ESA at all times and made available to JetBlue personnel upon request.
  • JetBlue accepts electronic documents.
  • ESAs are expected to be properly trained to behave appropriately in a public setting.
  • ESAs must remain on the floor and never occupy a seat. An ESA may be on a traveler’s lap if they are small enough not to touch any part of the seat or adjacent customers. 

The JetBlue ESA policies may change, so before purchasing a ticket, check the details on their website to see if policies listed here have been updated and to download required forms. Also, considering contact JetBlue directly to make sure you fully understand any limitations or restrictions for travel with your ESA.