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Victoria & Charles

San Diego, CA

Victoria discusses how having an ESA letter has changed her life


New York, NY

Beyonce addresses the ease of the ESA process at TheDOGtor.org

How It Works

Complete Online Exam

All individuals seeking an Emotional Support Animal prescription must complete an online medical examination consisting of 74 questions. It takes anywhere from 15 – 20 minutes to complete so please make sure that you are ready to fill it out and move forward, since you won't be able to save your exam and come back to it later. You can begin the exam by clicking on the “online medical exam”tab located in the main navigation menu or by clicking the “get started now” tab below.

Make Payment

Potential patients should keep in mind that if the evaluating medical doctor does not feel comfortable writing you a prescription for an emotional support animal, then you will receive a same-day refund. Refunds are granted only to those who are not approved by the evaluating physician. After completing your online exam you will be required to make a payment and choose a treatment plan that best applies to you. If you need an ESA letter for housing, please choose the housing plan. The entry level housing plan is called the “care plan” and is 159.00. If you need a letter only for travel, then please choose the travel plan for 149.00. If you need documentation for both, you will need to select the Compassion Plan for 199.00, which will cover both travel and housing. Regardless, you must submit payment at that time or your exam will not be processed.

The DOGtor Reviews Your Exam

The Dogtor reviews your exam & you'll receive a notification within 48 hours if approved or not. Approval is typically the same day on a normal work week. In the event that the Dogtor needs to do a further evaluation he may want to speak to you over Skype. However, it's very rare.

You've Been Approved!

All individuals who have submitted an online exam will hear back from the evaluating physician within 24-48 hours. The doctor will email you from this or her personal email address to the email address that you have on file, so please make sure to check spam folders and wait patiently for the correspondence from the M.D. A doctor may ask you more questions about your exam so please be prepared to provide further details if they want more info in order for them to make an informed decision. Usually these questions are about asking for more clarity or that you have been vague in answering a specific question. As stated in Step 3, if the doctor does not approve you, you will receive a same-day refund. However, in the event that you are approved, you will receive your emailed PDF copy of the prescription letter typically on the same day. You will also receive a courtesy hard copy that will be mailed to the address that you have on file when taking the online exam. The hard copy take a few business days to arrive, depending on where you are located in the USA.

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Austin, TX Emotional Support Animals

Over 27-million people visit Austin, Texas from other places in the US. If you are planning to visit Austin and would like to bring an emotional support animal (ESA), among other amenities, you will find a number of pet friendly hotels.

ESA Friendly Lodging in Austin

There are a number of pet friendly hotels in Austin, including:

  • The Driscoll Hotel
  • Lakeway Resort & Spa
  • Omni Austin at Southpark Hotel
  • Klimpton Hotel Van Zandt
  • Barton Creek Resort & Spa
  • Hyatt House Austin Arboretum
  • Aloft Austin Northwest
  • Sonesta Bee Cave Austin

Before making a hotel reservation, talk with hotel management about the specifics of their pet policies to make sure they are in sync with your needs. There are other pet friendly options in Austin as well, including short term home rentals.

Getting Your ESA to Austin

If you are flying to Austin, you can have your emotional support animal travel with you in the cabin of the airplane. And you don’t have to pay extra fees for the accommodation. This privilege is available under federal law: the Air Carrier Access Act (ACAA).

For your ESA to be recognized by the airlines, you must have a properly executed ESA letter. Sometimes referred to as an ESA prescription letter, an ESA letter is a document from a licensed mental health care professional indicating that you need an emotional support animal to help you with a recognized mental condition, such as depression, ADHD, anxiety, etc. 

While you can talk to a mental health care provider about diagnosis, treatment, and qualifying for an ESA letter, many people find it simpler and less expensive to get their ESA letter online from the DOGtor.

Flying to Austin

Once you have your ESA letter to access your privileges under the ACCA, before you book your flight, check with the airline you plan to use about specific ESA policies.

Be aware, that, because of some abuses of the ACAA, many airlines are changing ESA policies and that could impact your travel plans. ESA restrictions vary by airline and might include:

  • A need to submit ESA travel plans to the airline at 48 hours or longer before flight time
  • A restriction keeping animals out of emergency rows
  • A limitation of type of ESA. Some airlines will only accept dogs and cats, while some just focus on keeping certain species out of the cabin, such as rodents, reptiles, arachnids, and insects
  • Denial of cabin access to animals that are too large or too heavy 
  • Prohibition of animals younger than four months

Where You Can Take Your ESA in Austin

Austin is considered to be a very pet friendly town with many businesses welcoming your ESA. Realtor.com indicates that there are over well over 250 pet friendly restaurants and bars in Austin, including:

  • Contigo
  • Red’s Porch
  • The ABGB
  • 4th Tap Brewing Co-op
  • TLC Austin
  • Butterfly Bar at the Vortex Lounge
  • Trace
  • Moontower Saloon
  • Doc B’s
  • Batch Craft
  • Freedman’s
  • Ski Shores
  • Lustre Pearl East
  • Doghouse Drinkery
  • Torchy’s Tacos
  • Little Woodrow’s

Your ESA Options

Planning a trip to Austin? Or maybe you are considering moving there to live. Or perhaps you already live there. In any of those scenarios, if you feel the need for an emotional support animal, consider the DOGtor as the fast, simple and dependable way to get your official ESA prescription letter.  

Learn about the easy and affordable way to get an ESA Prescription.



What is an Emotional Support Animal (ESA)?

What is The Fair Housing Amendment Act?

What is the difference between an ESA and a service dog?

If approved for an ESA, is my ESA allowed to be taken in the cabin of airplane when traveling?

Is my ESA allowed to be taken with me into public places?

I heard with an ESA, I am cleared from having to pay pet rent and pet deposit. Is that true?

If I use my primary care doctor to write an ESA prescription for me, will that work?

Does The OnlineDOGtor.com work with licensed professionals?

If approved, will my ESA letter come from the OnlineDOGtor.com?

If approved, can I and my ESA letter be easily verified?

Can I use my medical insurance?

How much do you charge?

How can I make payment?

Is the OnlineDOGtor.com on any social media?